Don't do business with Rain.

I have sent several requests to have my call returned regarding a billing issue, yet so many attempts (and much frustration) later, I am still no further advanced. I have been charged TWICE for one month and I need this rectified urgently. Kindly assist me urgently? I've noticed that Rain has the tendency to always respond on Hellopeter.com stating that someone will be in touch soon, but that never happens. One has to continually plea for assistance and it's a real struggle to get help. Rain does not have decent customer service and while the wifi service on the hole is pathetic, trying to get in touch with this company proves to be more frustrating. I have two contacts with Rain and feel like canceling both!! It's been a nightmare doing business with Rain. My account was debited a full premium for two days of service only in February since my Sim card only arrived in the 26tj..the balance of the money was to be carried over and credited on the following month's account, but that wasn't done and they charged me a full premium again. How can they charge me for a full month for only two days, PLUS they also charged me R 51.00 for the two days in addition to the full premium being charged. Avoid doing business with Rain at all costs. The struggle with this company is real!!