cS
carrie S

1 reviews | Active since Feb 2015

24 Apr 2022, 19:40

DONT consider you will have no connectivity

I've been a customer of rain for years pretty much since they launched 5g and I have never had such pathetic signal and connection. Judging by complaints this is a general issue and I should consider a new service provider. I've logged three tickets for service but still await resolution on any of those tickets. Clearly your not interested in your customers so perhaps I'll just look at fiber with Afrihost it's cheaper and faster than 0mb/s which is the speed your 5g is giving me. Oh well expect a cancellation notice soon.

0
Replies (2)
Rain
Rain's reply24 Apr 2022, 19:55
Official
Hi Carrie 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain.
cS
carrie S's update24 Apr 2022, 19:57
Reviewer Update
Thanks for the copy and paste response you've given all your customers complaining in the last week. It still doesn't fix the issue