DONT CARE ABOUT CUSTOMERS!!! JUST TAKE MONEY!!!!

I received a notice from my bank that a failed payment went off for my rain account. I went to change the payment date to a later day so it would not bounce again. The next day I woke up to a debit from rain (Not the changed date). When I wanted to change the date back it would not let me and the payment went off again on the later date.

I AM HIGHLY ANNOYED AS I HAVE NOW PAID THIS PLACE DOUBLE!!!!! I am not getting a refund as they state it was already invoiced, but in my invoices NONE of these payments show the date of the 26th of SEPT a payment went off.. I DONT REAL GAF!!!! How do you think people can afford to get debited twice?? And then on top of it Rain just decides when it will work!!! I WANT MY REFUND!!!!!

I will stop anyone that I know from ever signing on with rain and I will be cancelling indefinitely!!!