SS
Sibusiso S

1 reviews | Active since Dec 2011

03 Apr 2022, 22:15

Don't buy from rain

Rain uncapped 4G has never worked for my family especially between 17h00 - 22h00 daily until I decided to stop using it from 26-02-2022. Account was debited on 1-03-2022 for February usage. They debited the account again on 1-04-2022 which was not supposed to. When sending emails to ***, they bounce back saying email has been discontinued. When phoning, no-one answers. Amazingly, they sent an emails again today from the "discontinued" email address from *** reminding us about payment.

This company is very *****.

0
Replies (3)
Rain
Rain's reply04 Apr 2022, 08:20
Official
Hi Sibusiso We're really sorry your rain experience hasn't been as good as you expected.  We're going to get on this asap.  Thank you, 
rain.
SS
Sibusiso S's update04 Apr 2022, 13:22
Reviewer Update
email is ***
ID ***
SS
Sibusiso S's update05 Apr 2022, 15:53
Reviewer Update
Yes please.