OX
Oscar X

1 reviews | Active since Nov 2016

23 Dec 2022, 13:38

Don't buy anything from them

When you believe they cannot top up their madness they surpass them! So I haven't used their services since October. From the initial agreement was that if you miss a payment they disconnect your services, but now it seems like it's a contract. I've just been billed R1500! For a service I haven't used in MONTHS! how can one missed payment of a R520 turn into R1500! I want my money back you Asshole!

0
Replies (5)
Rain
Rain's reply23 Dec 2022, 13:43
Official
Hi Oscar.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain. 
OX
Oscar X's update23 Dec 2022, 16:37
Reviewer Update
So tell me this, why wasn't my services suspended when you first didn't receive the payment? You normally suspend them right! For the past two and a half years when I was using your services, sometimes you would suspend due to non payment of funds, so what has changed and if there was a change why wasn't it communicated with us the customers? Because I was under the impression that since I didn't make the payment my services are cut off.

I'm glad you mentioned September, my payment went through for that month, so why was I changed for it again?

Well I'm cutting ties with you for good, consider yourself 3 customer's out, two more will be deactivated today.
OX
Oscar X's update23 Dec 2022, 19:12
Reviewer Update
I'm really tired of this back and forth. Kindly cancel my account and cut all ties between us (Rain and myself), if you have to a collect your router back you know where I stay. It's crazy how you all treat the customers who started from the beginning with you.
OX
Oscar X's update12 Jan 2023, 14:32
Reviewer Update
Hello,

I still haven't received any communication from you! Plus it appears that my profile is still active.
OX
Oscar X's update13 Jan 2023, 10:30
Reviewer Update
Please go ahead and immediately cancel my services permanently.