Don't ask RAIN for help.

Rain Support Centre doesn't exist. You can't get hold of them. There is always high call volumes.

The moment you call, you receive an email with a reference number, stating that help is on its way. NOBODY ever calls back.

Rain Chat is even worse - chatting to a robot doesn't work.

WhatsApp is also useless.

RAIN is not interested in paying a consultant to assist you. AI, RAIN Chat, whatever so long as we don't have to interact with our customers.

Fortunately, if you don't pay, they disconnect. So it's fairly easy to get rid of them. Apparently they don't need customers