DEJM
Danie En Jessica Mare

1 reviews | Active since May 2024

27 May 2024, 09:22

DONE with Raid

Sick and tired of rain cant get hold of them and when we do nobody assists us - been waiting a month for support to give us a call and when you call and do a call back no one ever answers

0
Replies (2)
Rain
Rain's reply27 May 2024, 09:37
Official
Hi Danie En Jessica Mare


Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
DEJM
Danie En Jessica Mare's update27 May 2024, 10:32
Reviewer Update
  1. Updating on my payment date
  2. still waiting for my outside router
  3. since i have this router I never have internet every time i complain the support team said they will send a service tech but that also never happens
  4. Once again my internet will be shut down as no payment but i have been trying to update the payment for the last 2 months now