LS
Lourens S
1 reviews | Active since Dec 2016
17 May 2023, 09:20
Does not accept identification documentation.
Doesnt accept copy of ID and drivers license as identification. I have 3 devises with them, and when they delivered the 4th one, the refuse to accept a copy of my ID, and drivers license as identification. I have canceled my order, will find another supplier are are prepaired to asssit me...
Helpful (0)
Replies (11)0
Replies (11)
Rain's replyOfficial
17 May 2023, 09:30Hi Lourens.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Best regards,
Rain's reply17 May 2023, 09:30
Official
Hi Lourens.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Best regards,
LS
Lourens S's updateReviewer Update
17 May 2023, 09:36Dont worry and break your heads about it, im sure there is another service provider that will be able to assist met asap. I have canceled the order.
Your red tape is having a impact on other customers business, production and ability to render a service.
Your red tape is having a impact on other customers business, production and ability to render a service.
LS
Lourens S's update17 May 2023, 09:36
Reviewer Update
Dont worry and break your heads about it, im sure there is another service provider that will be able to assist met asap. I have canceled the order.
Your red tape is having a impact on other customers business, production and ability to render a service.
Your red tape is having a impact on other customers business, production and ability to render a service.
Rain's replyOfficial
17 May 2023, 09:40Hi Lourens.
We apologise for the inconvenience caused.
Please could you advise if you are in possession of your original ID, or if you have a certified copy of your ID so that we can assist you further.
We apologise for the inconvenience caused.
Please could you advise if you are in possession of your original ID, or if you have a certified copy of your ID so that we can assist you further.
Best regards,
Rain's reply17 May 2023, 09:40
Official
Hi Lourens.
We apologise for the inconvenience caused.
Please could you advise if you are in possession of your original ID, or if you have a certified copy of your ID so that we can assist you further.
We apologise for the inconvenience caused.
Please could you advise if you are in possession of your original ID, or if you have a certified copy of your ID so that we can assist you further.
Best regards,
LS
Lourens S's updateReviewer Update
17 May 2023, 09:42Order canceled Thanks, and the courier made is quite clear that he will not stop here again...
LS
Lourens S's update17 May 2023, 09:42
Reviewer Update
Order canceled Thanks, and the courier made is quite clear that he will not stop here again...
Rain's replyOfficial
17 May 2023, 09:47Hi Lourens.
If you are not in possession of your original ID, please advise if you have a certified copy of your ID so that we can assist you further with your order.
If you are not in possession of your original ID, please advise if you have a certified copy of your ID so that we can assist you further with your order.
Best regards,
Rain's reply17 May 2023, 09:47
Official
Hi Lourens.
If you are not in possession of your original ID, please advise if you have a certified copy of your ID so that we can assist you further with your order.
If you are not in possession of your original ID, please advise if you have a certified copy of your ID so that we can assist you further with your order.
Best regards,
LS
Lourens S's updateReviewer Update
17 May 2023, 13:50Support Centre is useless!! They promised me a mail to confirm that this order has been canceled, and when I can expect back my money. Not received any mail as promised. Please make sure I have my money back in my account by close of business today, as you are unable to assist me.....
LS
Lourens S's update17 May 2023, 13:50
Reviewer Update
Support Centre is useless!! They promised me a mail to confirm that this order has been canceled, and when I can expect back my money. Not received any mail as promised. Please make sure I have my money back in my account by close of business today, as you are unable to assist me.....
Rain's replyOfficial
17 May 2023, 13:51Kindly note that we will proceed with the cancellation of your order and refund.
Please note that once the refund is processed, we will advise you here.
Please note that once the refund is processed, we will advise you here.
Best regards,
Rain's reply17 May 2023, 13:51
Official
Kindly note that we will proceed with the cancellation of your order and refund.
Please note that once the refund is processed, we will advise you here.
Please note that once the refund is processed, we will advise you here.
Best regards,
Rain's replyOfficial
17 May 2023, 14:09Kindly note that your refund has been processed. Please expect it to reflect in your account within 7-10 working days. It may reflect before then, however you can expect it within that timeframe.
Best regards,
Rain's reply17 May 2023, 14:09
Official
Kindly note that your refund has been processed. Please expect it to reflect in your account within 7-10 working days. It may reflect before then, however you can expect it within that timeframe.
Best regards,
LS
Lourens S's updateReviewer Update
17 May 2023, 14:30What a joke! 7-10 working days? Do I Look stupid? ? you got your money the same day(YES ITS IS POSSIBLE)......Come on!!! try that with someone else! Im past furious about this, cannot believe that this can be so difficult... But what ever!!!! let me not speak my mind here....
LS
Lourens S's update17 May 2023, 14:30
Reviewer Update
What a joke! 7-10 working days? Do I Look stupid? ? you got your money the same day(YES ITS IS POSSIBLE)......Come on!!! try that with someone else! Im past furious about this, cannot believe that this can be so difficult... But what ever!!!! let me not speak my mind here....
LS
Lourens S's updateReviewer Update
17 May 2023, 14:32thanks for canceling the order.....
LS
Lourens S's update17 May 2023, 14:32
Reviewer Update
thanks for canceling the order.....
Rain's replyOfficial
17 May 2023, 15:00Kindly note that once your refund is processed from our side, it will take between 7 to 10 business days from receipt of confirmation to reflect in your bank account. It may reflect before then, however you can expect it within that timeframe.
Best regards,
Rain's reply17 May 2023, 15:00
Official
Kindly note that once your refund is processed from our side, it will take between 7 to 10 business days from receipt of confirmation to reflect in your bank account. It may reflect before then, however you can expect it within that timeframe.
Best regards,