DO USE RAIN WHEN CANCELLING THEY TAKE YOUR MONEY TWICE...

DONT USE RAIN... I have cancelled my Rain online, was quick to phone and confirm the cancellation. This is after I made a payment month end to ensure that the account is up to date. The very next day my sim was cancelled how ever a 2nd debit of R699.00 went off the account. When I called to enquire and request a refund I simply get an answer for arrears and that Rain bills in arrear what a load of ****. When the consultant phoned me to confirm cancellation there was no such mention of any arrears. I had an incident shortly after getting Rain that my services was suspended after 2 weeks of logging calls and follow up's it was discoverd that the Sim in my possestion was not on my profile with Rain so the sim I had was another user who didnt pay and they suspended his services ( my services) had to order a replacement sim and Rain advised that i will not be billed for the error now the consultant states that this is arrears....

They are *****ing from your account and are quick to cancelled and phone to collect the router after they double debit your account and have no service at all.

I will not recommend Rain to no one.