1 reviews | Active since Jul 2022
Do they do their business fairly and legally?
Can you please have an option for a "0" star rating? I would like to be the 1st person to use it. I should have come here first. 1234 PAGES of complaints... work it out... 12 x 1234 is 14808 complaints already! A record I assume... This is the absolute worst entity I've ever had the misfortune to come across. I app**** on the web for this service, because their webpage imp**** they have coverage in my area. I got a call from one of the sales ladies, who assured me that they DO indeed have coverage here. So with her assurance, I went ahead and ordered the 4G Simcard. I ordered the service on the 29th of June, only to receive it on the 4th of July. 30 minutes after signing for the Simcard with the courier, I got a message that my Simcard is RICA'd and should be online within 2 hours after receiving the message. Happiness... NO!!! All messages I get on my router. smartphone and another router is "NO SERVICE" So, I drove to the nearest big town to see what'll happen. Now it picks up the provider, but NO Internet. I had to pay R479 in advance for the service. Today when I canceled, I got an SMS telling me that they will deduct another payment from me at the end of the month. So, basically 2 payments for nothing. I wish the ombudsman or someone with clout can get these people to do their business fairly and legally.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
