TM
Tracy M

1 reviews | Active since May 2014

05 Jun 2022, 21:57

DO NOT USE RAIN INTERNET SERVICE PROVIDER!!!!

I AM SHOCKED AT THE APPAULING, NON-EXISTENT SERVICE FROM RAIN. CANCELLED IN MARCH, 3 SUBSEQUENT DEBIT ORDERS DEDUCTED, 4 SEPERATE PHONECALL ATTEMPTS TO 1) GET MY MONEY BACK 2) FOR THE DEVICE TOO BE COLLECTED.... NOTHING, DESPITE PROMISES EVERY TIME. HAVE DECIDED TO DRIVE TO THEIR BRYANSTON OFFICE AND STAGE A SIT IN UNTIL MY QUERY IS RESOLVED. I WAS BEEN WARNED ABOUT THE APPAULING CUSTOMER SERVICE, ONLY TO BE SHOWN FIRST HAND. FOR YOUR OWN SANITY, DO NOT EVEN TRY THESE GUYS.

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Replies (1)
Rain
Rain's reply06 Jun 2022, 07:59
Official
Hi  Tracy 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.