MH
Marion H

1 reviews | Active since Apr 2013

08 Feb 2021, 19:15

DO NOT USE RAIN - GO ELSEWHERE

3 DAYS WITHOUT INTERNET. RATING SHOULD BE ZERO STARS BUT UNFORTUNATELY WE DON'T HAVE SUCH AN OPTION AVAILABLE. USELESS, *********** SUPPORT. NO ONE BOTHERS TO FIX THE PROBLEM BUT THEY ARE VERY QUICK TO TAKE YOUR MONEY. THERE IS ALSO NO WAY TO CONTACT SUPPORT BESIDES THE WEBSITE.

0
Replies (3)
Rain
Rain's reply09 Feb 2021, 07:47
Official
Good morning Marion

I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.

Regards
Mosa
MH
Marion H's update09 Feb 2021, 15:41
Reviewer Update
Same reply every time!! But no one bothers to actually contact me or even fix the problem.
I am still without an internet connection. Every time we need to get data from another ISP in order to use the internet.
RAIN is useless, clueless and totally not interested in their customers. But they are very quick to take your money.
MH
Marion H's update09 Feb 2021, 21:51
Reviewer Update
I STILL HAVE NO INTERNET. THIS COMPANY IS A DISGRACE.