NM
Neo M
1 reviews | Active since Dec 2021
23 Jun 2025, 14:03
DO NOT USE RAIN , EVER!!!
If you are thinking of using Rain network, DO NOT!! Terrible connection, terrible service and when I cancelled my subscription they **** and said that its cancelled by a month later they called and asked why I am not paying my subscription when they had sent me a email saying that my subcription was already cancelled. These people are ******!!
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
23 Jun 2025, 14:07Hi Neo
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply23 Jun 2025, 14:07
Official
Hi Neo
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
NM
Neo M's updateReviewer Update
02 Jul 2025, 14:55Absolutely not!! Why am I suddendly paying you in areas when all along I paid for the current month that I would be using the internt?? NO this is a ****. And why when I spoke to one of your agents when I was cancelling the subscription that person said when my internet is shutdown on the 1st of June I wont be owing you guys? So NO!!
NM
Neo M's update02 Jul 2025, 14:55
Reviewer Update
Absolutely not!! Why am I suddendly paying you in areas when all along I paid for the current month that I would be using the internt?? NO this is a ****. And why when I spoke to one of your agents when I was cancelling the subscription that person said when my internet is shutdown on the 1st of June I wont be owing you guys? So NO!!
NM
Neo M's updateReviewer Update
02 Jul 2025, 15:07I just checked my account, it even appears that I owe for two months??? Thats crazy, your internet is off as it should because I cancelled the subscription BUT you are still billing me?
NM
Neo M's update02 Jul 2025, 15:07
Reviewer Update
I just checked my account, it even appears that I owe for two months??? Thats crazy, your internet is off as it should because I cancelled the subscription BUT you are still billing me?
NM
Neo M's updateReviewer Update
19 Jul 2025, 09:19Hi, thats not what I'm seeing onmy end. "My account" still shows that I owe you guys, and whats worse is that you guys are still charging me for the following month after the services had been cancelled. Please consolidate with your accounts team, because I still get SMSes saying I need to pay the outstanding amount. Please fix this!!
NM
Neo M's update19 Jul 2025, 09:19
Reviewer Update
Hi, thats not what I'm seeing onmy end. "My account" still shows that I owe you guys, and whats worse is that you guys are still charging me for the following month after the services had been cancelled. Please consolidate with your accounts team, because I still get SMSes saying I need to pay the outstanding amount. Please fix this!!