AG
Anzel G

1 reviews | Active since Oct 2020

02 Jun 2025, 15:02

Do not use Rain!!

I'm extremely frustrated with my internet service. For the umpteenth time, I'm experiencing issues and can't connect to my regular site. When I fall back to the 4G tower, the internet doesn't work - a problem I've repeatedly reported. This has been dragging on since Saturday. Despite always paying on time, it feels like Rain prioritizes taking my money over delivering a decent service. I've reported the issue via WhatsApp, but got no feedback. When I called, I was left on hold for 10 minutes with no one answering. It's infuriating, especially since this is my only option now. The lack of reliable service is unacceptable!

0
Replies (3)
Rain
Rain's reply02 Jun 2025, 18:05
Official
Hi Anzel,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.

Thank you.
rain.
AG
Anzel G's update04 Jun 2025, 18:28
Reviewer Update
Hi Rain, and yet again I do not have connection.
Please can you arrange for a credit. Why is it that I pay for a service I cannot use?
AG
Anzel G's update30 Mar 2026, 07:40
Reviewer Update
Hi Rain, for the 3dr time this week I have no connection

Nobody from rain is giving me info.

This is horrible service.