DO NOT USE RAIN

Requested a sim swap on 14 January 2022.

Only received the new sim on 4 FEBRUARY 2022.

Unable to connect to the internet - have been calling RAIN support - however no assistance.

To date - no internet.

However, my bank account has been debited for the FULL MONTH for JANUARY AND FEBRUARY - please explain.

Kindly REFUND all the monies deducted for service which has not been provided.