Do not use Rain.

After struggling with pathetic internet speeds, even after paying R479/pm for the "10 Mbps" uncapped bundle, I've decided to cancel the service. I complained via the Twitter page, only to receive the automated response and no more. Speed is capped at less than 500 Kbps which is not what I was paying for. I could stream consistently without buffering at a quality of 144p when it's advertised as streaming in 360p.

Upon requesting the cancellation of this service, I was given a notice that I'll be charged R479 on 01 September. This is ridiculous as I couldn't use the network properly since the purchasing of this service.

When downloading, I have to start a 1Gb download the night before and hope it's done the next morning. Any download over 1Gb takes at least one day if not longer, and that's if the download doesn't fail due to network instability.

If you're planning on using this service, I plead that you look elsewhere for a more reliable ISP