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gericke.nicci gericke.nicci

1 reviews | Active since Jun 2017

31 Aug 2022, 14:35

DO NOT TRUST THEM. ANYTHING FOR A SALE.

I bought a router and sim package based on the fact that a sales person told me that the delivery could be expedited to the next day. I needed this asap because I have assignments etc due and my adsl just went down that I cannot fix. When I didn't get a phone call from the logistics people to set up a delivery time I sent Rain a message to find out what was going on and was told that it would not be delivered in under 3 working days as their TAT is 3-5 working days. Now imagine if I hadn't phoned and waited for delivery. I would've had nothing to hand in and might even fail the module.

0
Replies (10)
Rain
Rain's reply31 Aug 2022, 14:51
Official
Hi Nicci.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you,
rain.
gg
gericke.nicci gericke.nicci's update31 Aug 2022, 14:55
Reviewer Update
Inconvenience?! I nearly lost a whole module at university because of your ***** salesperson!

No. I want an immediate refund.
gg
gericke.nicci gericke.nicci's update31 Aug 2022, 18:25
Reviewer Update
Hi. I did confirm that because the courier confirmed that they will deliver between 8 and 10
gg
gericke.nicci gericke.nicci's update01 Sept 2022, 11:33
Reviewer Update
Hi. Your support people are refusing to allow me to keep the router and will not assist me with activating the sim. Product was delivered at 9am
gg
gericke.nicci gericke.nicci's update01 Sept 2022, 11:53
Reviewer Update
Is there any other way? I am not home right now.
gg
gericke.nicci gericke.nicci's update01 Sept 2022, 13:03
Reviewer Update
Hi. The short code is NM 5W V5 62170
gg
gericke.nicci gericke.nicci's update01 Sept 2022, 14:25
Reviewer Update
Please please do it asap
gg
gericke.nicci gericke.nicci's update01 Sept 2022, 16:13
Reviewer Update
Still not online
gg
gericke.nicci gericke.nicci's update02 Sept 2022, 06:36
Reviewer Update
It has been 21 hours since I received the product. It is STILL not activated. If it has not been activated by 10am today I will be cancelling the contract and expect a full refund.
gg
gericke.nicci gericke.nicci's update02 Sept 2022, 13:41
Reviewer Update
I HAVE JUST CALLED FOR THE UMPTEENTH TIME TO FIND OUT THE STATUS OF MY SIM CARD AND WHY TF IT IS NOT ACTIVATED YET ONLY TO BE TOLD THAT I "ONLY CALLED THIS MORNING". I SPOKE TO TWO DIFFERENT PEOPLE YESTERDAY TO GET THIS THING WORKING AND BOTH HAVE FAILED ME.