Do not sign with Rain

Horrible experience .

I have been using this network for a month after experiencing absolutely no problems from Vodacom for 24months, not a single day disconnected.

Now with rain I received an email stating that they haven’t received payment. I sent them the proof of the deduction from my account as requested and they have been escalating the matter to head office for 7 days now. I work from home and now I have to buy data in order for me to work.

I have been calling them everyday and they always to call me back and I have to be the one to call them back in order to get feedback. The consultants I spoke to are very nonchalant and do not show any interest in trying to assist.

If you were considering changing your network to go to rain please don’t. I am going back to Vodacom as soon as I wake up tomorrow