DO NOT SIGN UP WITH RAIN, THEY ARE ****MERS!!!!

Don’t sign up for Rain internet. They are just a bunch of ****mers. I asked to have the connection cancelled in February. They tried to tell me nonsense saying I had an outstanding payment for January, forgetting that they debited me twice in December since the 1st of Jan was a public holiday. I pulled up my bank statements and told them they’re full of **** and they must come get their device. Then their next tactic was that I owed them pro-rata, I can’t just cancel. This was very confusing and infuriating because I DO NOT HAVE A CONTRACT WITH RAIN, it’s a month-to-month service meaning that to my understanding, I don’t owe them a dime but because the only traceable proof of cancellation request I had on my side was dated the 9th Feb. I agreed to pay them for just those 9 days so we can cut ties (even though they said I supposedly used under 5GB). They said they’d escalate it to their billing department who would then call me to arrange the payment and collection on the device. To this day they’ve never called and even the last time in Feb, they only called me ONCE, sent an email saying they tried to call me and asked when would be a good time to try again. I rep**** immediately when I had access to my phone to say they call call me at 4pm… THEY NEVER DID. Instead the money they say I owe them keeps going up on their website and I’m not even using the device, it hasn’t even been connected in months. Today is the 1st of April and the ****mers are still sitting on their ****s trying to ruin my name. A friend of mine told me they did the same thing to her, she went and paid them R400 just to end it with them. I told her she let them go too easily, they are used to ****ming people. You’ve got the wrong woman, I won’t take this lying down you ****ing *******s.