fM
faith M

1 reviews | Active since Nov 2015

21 Jul 2020, 20:34

Do not sign up with RAIN network they are *******.

This company has a very bad service but they are good at marketing a network that does not even work at all. No 24 hour contact centre to assist clients, no reply to emails. They are ******* hence they want people to sign up credit cards, I have been waiting for a refund for 2 months now. Both their offices in Johannesburg are closed because of Covid, their network does not even work enough for them to work from home. I WANT MY REFUND ASAP, I returned your router and sim card a long time ago.

0
Replies (2)
Rain
Rain's reply22 Jul 2020, 09:19
Official
Hi Faith

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima
fM
faith M's update03 Aug 2020, 16:17
Reviewer Update
When are they contacting me still waiting for my refund you said it takes up to 7 days to get refund. Now almost 2 months laters