SS
Simphiwe Simphiwe.mathebula

1 reviews | Active since Sept 2023

02 Jul 2025, 22:43

Do not sign up with rain

Canceled my subscription on time and the router was collected but I am still getting payment requests, been emailing them for two months now, they keep telling me they have opened a ticket with retention but no assistant… do not sign up with rain it’s the worst decision I have ever made.

0
Replies (2)
Rain
Rain's reply03 Jul 2025, 09:01
Official
Hi Simphiwe,

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
SS
Simphiwe Simphiwe.mathebula's update03 Jul 2025, 12:01
Reviewer Update
Kindly please make sure everything is canceled and I don’t receive anymore payment requests from rain

***