rM
refiloe M

1 reviews | Active since Aug 2018

24 May 2023, 14:01

Do not require the service anymore

I called rain today to cancel the subscription because I am not using the wifi anymore.

I explained to the guy that rain does not work in my area and it's pointless to pay for something that you not using. the guy advised that they will escalate the matter to get the network sorted. the matter is no the network I explained I don't have the phone and do not use the internet anymore but he keep insisting. Rain cancel the subscription and do not debit my account tomorrow.

0
Replies (3)
Rain
Rain's reply24 May 2023, 14:29
Official
Hi Refiloe.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
 

rM
refiloe M's update24 May 2023, 15:51
Reviewer Update
hi
Please cancel the subscription for me that all I want, I do not have any devices that requires the connection of the Wifi I am currently paying but not using the internet. please cancel do not debit my account tomorrow.
rM
refiloe M's update24 May 2023, 16:06
Reviewer Update
yes please, thank you for your service