1 reviews | Active since Oct 2024
DO NOT PORT INTO RAIN BECAUSE THEY WON'T PORT YOU OUT.
Today marks a month since I have tried to port out my number from Rain Network (sim 2) to Vodacom, on the 23/09/2024. Since then, I have called Rain numerous times, and I even went to their walk-in-centre to find out the delay and each time I was sent from pillar to post. Rain is refusing to release my number.
Ever since I have ported to rain, I am unable to receive or make calls using my phone. I can only receive sms and make use of their data because it is a 3G phone (iPhone 6) and the sim card is a 4G. They are not compatible. I only learned about this information later from one of their agents. I need my number.
I have a Vodacom Port ID: ***VODASP***. Vodacom cannot pick up my number on their system. Vodacom serial no# ***.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your porting query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your porting query and we will be in touch to assist further.
Regards,
rain.
I have provided my port ID, Vodacom serial #no and followed all the steps I was told to follow. As a layman, I do not understand all the technicalities of this process. The least that you could do is to talk to Vodacom, find the missing step and release my number successfully.
I am still your loyal customer...
I have provided my port ID, Vodacom serial #no and followed all the steps I was told to follow. As a layman, I do not understand all the technicalities of this process. The least that you could do is to talk to Vodacom, find the missing step and release my number successfully.
I am still your loyal customer...