1 reviews | Active since Dec 2012
Do not Join RAIN - Worst speed connectivity - ALWAYS
When started off the connectivity was amazing. I initially had these services via another IPS hoever due to Rain deciing to cancel all 3rd party agreements I moved to another ISP. Due to my first wonderful experience with RAIN , I decided to move back to them as the previous ISP was giving me multiple connectivity Isuues. WORS DECISION EVER. The network is slow ALL THE TIME. I have logged multiple calls with RAIN and no one has bothered to respond to my ticket. Worst part they do not have a contact center for you to call. How does that even happen. Needless to say I am leaving this terrible network. I cannot do simple things like check email as everything takes forever to load. Word to the wise. Do not sign up.
kindly accept my apology for the inconvenience caused.
Please note that an email was sent to you yesterday at 12:15 pm, please respond to it for further assistance.
Kind Regards
Mosa
kindly accept my apology for the inconvenience caused.
Please note that an email was sent to you yesterday at 12:15 pm, please respond to it for further assistance.
Kind Regards
Mosa
Your response email was followed up by a phone to which your consultant advised she could not help me and she will escalate my ticket for someone else to assist. This was last week Thursday. I am still waiting for someone. Anyone to assist me with my complaint. I cannot be paying R479 a month and be getting download speeds of under 3mps ALL THE TIME. Its not fair and not right. I am very unhappy.
Your response email was followed up by a phone to which your consultant advised she could not help me and she will escalate my ticket for someone else to assist. This was last week Thursday. I am still waiting for someone. Anyone to assist me with my complaint. I cannot be paying R479 a month and be getting download speeds of under 3mps ALL THE TIME. Its not fair and not right. I am very unhappy.
