LC
Lindokuhle C

1 reviews | Active since Jan 2023

16 Jul 2024, 15:11

DO NOT GET RAIN!!!!! RATHER USE FIBRE ITS CHEAPER ANYWAY

Why am i getting billed when I have not used rain. My 4g Sim was a pay as you use so why am I getting billed when I'm not using. I asked for cancelation in Aug and was told to pay. I made payment 15 Aug last year and they continued to bill the account... why!!! Please for your own sanity do not use rain for wifi. They make cancelation a hassle so they can charge customers. ***

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Replies (1)
Rain
Rain's reply16 Jul 2024, 17:25
Official
Hi Lindokuhle C

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.