DO NOT GET RAIN, PATHETIC CUSTOMER SERVICE

I have logged numerous tickets over the past 1 month, over 36 support numbers. Only to get told my ticket has been escalated. Each time I call, I find myself going around in circles with the agent. I have spoken to three supervisors who tell me the same thing, that my ticket has been escalated, and yes empty promises from Rain. I was told I would get an outdoor extender installed, it has not happened, waiting for three weeks. Im still stuck with a service I am paying for, now two months in, but I cannot watch tv. I have several screenshots of download speeds all under 2mbps. DO NOT GET RAIN THEIR SERVICE IS *******. I REPEAT DO NOT GET RAIN, PATHETIC CUSTOMER SERVICE. I will be terminating this ISP service, or I should say, LACK OF SERVICE on Monday.