Do not get RAIN, nightmare to deal with them!

I cancelled my service end of March with Rain and was told it will be an immediate cancellation. They stopped the service as request, BUT they billed me for April. How do they expect me to pay for something that was cancelled. I was more than prepared to pay for April as the notice month, but I will not pay for a service which is not active. Also received empty promised since middle of the month that someone will contact me to collect the router, I am still waiting.

For anyone out there looking to get Rain, DON'T!! They have bad service/support that is non existing. They deserve a minus 5 Star rating.