NS
Nobuhle S

1 reviews | Active since Oct 2021

10 Oct 2021, 16:50

DO NOT GET RAIN!!

Do not use this network, it is the worse of all networks. On a good day it's slow and right now it's off. The is always a problem, right now we don't have connections and they said all the towers close to me are down. THE WHOLE DAY, no connections

0
Replies (3)
Rain
Rain's reply10 Oct 2021, 19:19
Official
Hi Nobuhle 

I apologise for the inconvenience your query has been escalated further for feedback and that feedback will be reverted back to you as soon as it is received

Best regards,

NS
Nobuhle S's update13 Oct 2021, 12:53
Reviewer Update
Day 4 with internet access in Glenwood. Whenever I call and ask what is going own, I'm told a technician will call me and that I will be credited for the number of days without the internet. Why has ICASA not intervened. I think the inconvenience of 4 days is greater than any credit they could give. Rain needs to be shutdown. No wonder they are rated as last of all networks in 2020 with a rating score below 5.
Rain
Rain's reply21 Feb 2022, 22:28
Official
Good Day  I humbly apologize for any and all inconvenience caused Just recently took over the platform, I am just doing a follow up to see if your query has been resolved? Thank you

Best regards,