EL
Ethan L

1 reviews | Active since Feb 2025

06 Feb 2025, 22:33

Do not get rain

If you’re reading this to see whether or not you should get this new fancy rain 101 pro , DO NOT . I am paying a very large amount of money for a very low speed , reached out to support because I though maybe I was doing something wrong , help told me I should try rebooting it , as if that isn’t the first thing anyone would do , regardless. The way the handle business is atrocious and it is completely bizarre to me that they are still a legitimate company, do not get this internet … and rain if you’re reading this and want to give me a nice comment that you’ll be in contact to assist , don’t bother … I am cancelling this contract and I might just keep your router for fun 😘 learn how to give a **** about your customers.

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Replies (1)
Rain
Rain's reply07 Feb 2025, 06:38
Official
Hey Ethan L,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.