AS
Antoinette S

1 reviews | Active since Dec 2020

20 May 2021, 09:34

Do not ever use Rain wifi as it does not work!

I would like to raise a serious complaint.

A friend of mine's father (a pensioner) purchased a wifi package.

To date the signal is absolute useless and non existent. What should be a 10 Mbps is not even close to 1 Mbps when doing a speedtest.

Please contact me urgently.

0
Replies (3)
AS
Antoinette S's update20 May 2021, 10:43
Reviewer Update
One good this is the very quick response. Let's hope this can be resolved.
AS
Antoinette S's update20 May 2021, 12:31
Reviewer Update
Totally useless now!

How can you possibly advertise this as a "good" network for wifi!
AS
Antoinette S's update16 Jul 2021, 14:28
Reviewer Update
Almost 2 months later and 2 debit orders without consent.
Signal is non existent. The tower is too far for a strong signal.

No follow up whatsoever as promised by Lester who initially made contact.

Time for WASPA to get involved and relook at your license with ICASA.