Do not choose Rain for your WiFi

oN 17.04.2023 I called Rain to cancel my services. The gentleman advised me that I would have to pay one more month because the debits are in arrears. I understood that but today, another debit was attempted. When I called to ask why the policy was not cancelled, the lady I spoke to basically told me that it was my fault and I should have known somehow that my subscription was not cancelled. She also said that it is not her fault as I did not speak to her on that day. My advise, do not choose Rain. They do not want to cancel subscriptions and yet you are supposed to be on a month to month. Then I called to request the names of who I spoke with, the person I spoke to named Sanjira I think put me on mute and did not return to the call. The worst service I have ever experienced in my life, And funnily enough my subs is still not cancelled from 17.04.2023 and 3 calls later. Impossible to cancel their services it seems. Once they have your banking details they will debit you as long as they want. DO not fall into the trap.