DC
Dean C
1 reviews | Active since Apr 2025
18 Apr 2025, 08:34
DO NOT BUY ANY rain SERVICE
My internet is off, there is no help afterhours, they are not 24/7 support, the noone answering my calls and the voice recording says they are available 8-5. Now they are saying i must wait for tues while my internet is off. Please don't waste your time buying their service's, you can't get help during the night or weekends and they lie they are a 24/7 support. The worst service ever. Even telkom has someone to help during weekends
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Rain's replyOfficial
18 Apr 2025, 08:46Hi Dean,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are reviewing your query and will be in touch soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are reviewing your query and will be in touch soon.
Regards,
rain.
Rain's reply18 Apr 2025, 08:46
Official
Hi Dean,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are reviewing your query and will be in touch soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are reviewing your query and will be in touch soon.
Regards,
rain.