MM
Mpho M

1 reviews | Active since Nov 2019

04 Jun 2022, 11:45

DO BETTER, RAIN!

It doesn’t make sense that we have to be without internet since the morning. The router is connected but I can’t seem to get onto the internet. This is very much frustrating as some of us have work to do. Worst part, I haven’t been using this service for more than 2 weeks and I’m already experiencing problems such as these! Furthermore, the account is not even in arrears but my internet has stopped???? Make it make sense! I gave Rain 5G the benefit of the doubt even when my friends suggested otherwise. And now I’m trapped with a useless router without any service, adding more to my frustrations.

0
Replies (2)
Rain
Rain's reply04 Jun 2022, 11:50
Official
Hi Mpho 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain
MM
Mpho M's update04 Jun 2022, 12:58
Reviewer Update
Thank you very much for the speedy reply. I think we as your customers would very much appreciate it if we were to get notifications for such when there are issues pertaining to the disruption of your services.