M
Moeketsi
1 reviews | Active since May 2022
22 Dec 2025, 18:02
Do better Rain!!
Absolutely shocking support. I've had slow speeds for 3 months now! Their support is none existent. You try their Ai support but it's got limitations, when you dial their ***. The prompts either don't recognise your phone number or your ID, eventually, when someone does answer it's a agent from a foreign country. 1 agent I made it too, was rude, didn't want to listen and eventually abruptly ended the call. The other agent I tried was a lot better but even he could assist. I'm so close to cancelling, my fingers are cramping up! I just want to get the speeds that I'm paying for.
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Replies (1)Rain's replyOfficial
22 Dec 2025, 19:09 Hi Moeketsi,
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Rain's reply22 Dec 2025, 19:09
Official
Hi Moeketsi,
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
