M
Moeketsi

1 reviews | Active since May 2022

22 Dec 2025, 18:02

Do better Rain!!

Absolutely shocking support. I've had slow speeds for 3 months now! Their support is none existent. You try their Ai support but it's got limitations, when you dial their ***. The prompts either don't recognise your phone number or your ID, eventually, when someone does answer it's a agent from a foreign country. 1 agent I made it too, was rude, didn't want to listen and eventually abruptly ended the call. The other agent I tried was a lot better but even he could assist. I'm so close to cancelling, my fingers are cramping up! I just want to get the speeds that I'm paying for.

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Replies (1)
Rain
Rain's reply22 Dec 2025, 19:09
Official
 Hi Moeketsi,

 Thank you for bringing your query to our attention,

 We will be in touch to further assist.

 Regards,
 rain.