Distasteful Service!!

Rain has a contradictory tendency to their commitment. when they want to sign you in for subscription they're consultants will tell you they're over round network coverage, they would also claim that it will be month to month billing however when you choose not to continue with payment due to poor network coverage? they'll harass you with whatsapp and email reminders to pay your outstanding bill. Furthermore they are slow like snails to attend to queries, they'll forever be emailing you that "help is on the way" and when you call in to follow up? their consultants will lie and claim that they see on the system that their agent tried calling whereas not a single phone call has been received since a query is lodged. They are overwhelmed with subscribed customers but are failing to satisfy their sworn commitment to uninterrupted coverage. I have been without network since 09:00 and at times it can even take up to 17:00 and im working remotely dependent on them for work efficiently. I do not wish to associate myself with such entities that are failing its clients!