LB
Lucinda B
1 reviews | Active since Apr 2022
02 Sept 2022, 16:21
Dissatisfied ex client.
I'm very disappointed because I have canceled my Rain subscription on the 21st of July 2022 and the Sim was off and Rain deducted double on 25th of August 2022. I have been trying to reach them via email and tried to call them I also tried to message (DM)them on Twitter I only got 2 responses from them when I sent them the proof of the cancelation and the double deduction they didn't respond back. I told them I want my full REFUND and I know it's not just happened to me but with some of my work colleagues as well. This time they won't get away people must know what their up to 😡😡😡😡😡😡😡😡
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
02 Sept 2022, 16:43Hi Lucinda.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply02 Sept 2022, 16:43
Official
Hi Lucinda.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
LB
Lucinda B's updateReviewer Update
02 Sept 2022, 16:58Rain deducted on the 25th of June like I said I have canceled on the 21st of July 2022 which mean I have use the internet up to the 21st of July and my Network was off since then why still double deduct on the 25th of August 2022
LB
Lucinda B's update02 Sept 2022, 16:58
Reviewer Update
Rain deducted on the 25th of June like I said I have canceled on the 21st of July 2022 which mean I have use the internet up to the 21st of July and my Network was off since then why still double deduct on the 25th of August 2022