Dissatisfied customer

Item: Rain
Rating: 1
Author: Siraaj S

Dissatisfied customer I have sent numerous e-mails, etc to Rain Contact Support. To date i have not received any response from them. 3-4 months ago i was told that the reason for my poor connectivity was due to me being connected to a Tower that was to far from my residential address. The consultant assured me that they will try and Reconnect me to a closer tower. No Feedback received - As usual my Connection keeps on saying "No Internet Connection" JUST NOT FAIR GUYS.....

Helpful (0)

Replies (2)

Rain's replyOfficial

12 Aug 2020, 11:40

Hi Siraaj S

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Rain's reply12 Aug 2020, 11:40

Official

Siraaj S's updateReviewer Update

12 Aug 2020, 12:27

Hi Yeoline
Are you really sincere in your apology?
If yes, why dont you give me a call - ***

Siraaj S's update12 Aug 2020, 12:27

Reviewer Update

Hi Yeoline
Are you really sincere in your apology?
If yes, why dont you give me a call - ***