BM
Balekane M
1 reviews | Active since Oct 2023
18 Oct 2023, 09:47
dissatisfied customer
I upgraded my package from just 5G to 5G with two additional 4G SIM cards, The sim cards were not working. I called the Rain contact centre multiple times now and I'm still not satisfied. The consultant will cut the call on you in the hope that i will transferred to the next available person. After two months of paying for a service, I'm not using, I called the consultant again and they send me activation procedure to follow but only one sim-card worked, and the other sim cannot even be read by the phone I am using. I have been calling customer service without success. I have no option left but to cancel my contract with them, they are false adverting.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
18 Oct 2023, 11:06Hi Balekane M.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
Rain's reply18 Oct 2023, 11:06
Official
Hi Balekane M.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
