Dissatisfied

I am beyond livid. Rain has run 2 seperate payments today on a card that is no longer used by me. Additionally to this our agreement was that you debit R285 with an additional amount of R200 +- for a certain period. Now tell me why on earth did you debit R839 twice ? How am I going to pay back this amount to owner of the card you debited? I want that money back and whilst you at cancel whatever contract I have with you