1 reviews | Active since Jul 2020
Dissatisfied!!
Good day Firstly.. I have an account with you guys and for a first time user the process was fairly simply and the turn around was effective. And I was pleased. I then went and got myself another sim to activate another full account.. But this is when everything went downhill
This has been so frustrating.I've followed the instructions and I've paid for the service, and the money was taken off my account but the Sim hasn't yet been activated. This payment was made in the 4th of July and till today I have not received any joy in this matter. I've been lodging complaint after complaint hoping that someone could assist me with this issue and yet till this day I still have not received any assistance with this matter. As a service provider, you are supposed to be servicing your customers and not making them beg and plead for assistance.
So I urge you to please assist me on this matter.
Regards Clayton Reddy
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Thank you for your speedy response with this matter . The agent that assisted me was really helpful, she helped me with the necessary steps to get the system going. And it was done seamlessly.
Everything is working perfectly now.
Thank you again!
Kindest Regards
Clayton Reddy
Thank you for your speedy response with this matter . The agent that assisted me was really helpful, she helped me with the necessary steps to get the system going. And it was done seamlessly.
Everything is working perfectly now.
Thank you again!
Kindest Regards
Clayton Reddy
She did a tremendous job and was extremely helpful. Thank you again!
She did a tremendous job and was extremely helpful. Thank you again!