MM
Mas M
1 reviews | Active since Nov 2019
20 May 2025, 15:03
DISSAPOINTED / IRRITATED & FRUSTRATED ..
Reference to this : https://www.hellopeter.com/rain-internet-service-provider/reviews/utterly-frustrated-9cdf06c***c***6c13d288c500dcf4d6-*** ... MATTER NOT YET RESOLVED AND NOW HAVE NO RESPONSES FROM SERVICE PROVIDER
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
20 May 2025, 17:11Hi Mas,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
Rain's reply20 May 2025, 17:11
Official
Hi Mas,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
MM
Mas M's updateReviewer Update
21 May 2025, 10:43Hi Rain...
This impact has taken a toll on aspects of my business activities and others.
It has been 3 months already and to date are you stating that NO ENGINEERS have picked up the initial issue??
To me that sounds absurd .... for the fact that I am given the same response all the time .. since 19th March!!!
I cannot tell when network is connected at home as I have to drive out to get connected ...thus can only confirm after hours, which is the most irritating to drive back and fro for connection because "towers have issues since 19th March" and rain " does not have an estimated time of repair."
What now??
This impact has taken a toll on aspects of my business activities and others.
It has been 3 months already and to date are you stating that NO ENGINEERS have picked up the initial issue??
To me that sounds absurd .... for the fact that I am given the same response all the time .. since 19th March!!!
I cannot tell when network is connected at home as I have to drive out to get connected ...thus can only confirm after hours, which is the most irritating to drive back and fro for connection because "towers have issues since 19th March" and rain " does not have an estimated time of repair."
What now??
MM
Mas M's update21 May 2025, 10:43
Reviewer Update
Hi Rain...
This impact has taken a toll on aspects of my business activities and others.
It has been 3 months already and to date are you stating that NO ENGINEERS have picked up the initial issue??
To me that sounds absurd .... for the fact that I am given the same response all the time .. since 19th March!!!
I cannot tell when network is connected at home as I have to drive out to get connected ...thus can only confirm after hours, which is the most irritating to drive back and fro for connection because "towers have issues since 19th March" and rain " does not have an estimated time of repair."
What now??
This impact has taken a toll on aspects of my business activities and others.
It has been 3 months already and to date are you stating that NO ENGINEERS have picked up the initial issue??
To me that sounds absurd .... for the fact that I am given the same response all the time .. since 19th March!!!
I cannot tell when network is connected at home as I have to drive out to get connected ...thus can only confirm after hours, which is the most irritating to drive back and fro for connection because "towers have issues since 19th March" and rain " does not have an estimated time of repair."
What now??
MM
Mas M's updateReviewer Update
30 May 2025, 16:41it is almost 3 months.
MM
Mas M's update30 May 2025, 16:41
Reviewer Update
it is almost 3 months.
MM
Mas M's updateReviewer Update
02 Jun 2025, 09:27910 Phumula Street
Kingsway, Benoni
Ekurhuleni,
Gauteng Province
1501
Kingsway, Benoni
Ekurhuleni,
Gauteng Province
1501
MM
Mas M's update02 Jun 2025, 09:27
Reviewer Update
910 Phumula Street
Kingsway, Benoni
Ekurhuleni,
Gauteng Province
1501
Kingsway, Benoni
Ekurhuleni,
Gauteng Province
1501
MM
Mas M's updateReviewer Update
06 Jun 2025, 12:42Cancel it!!!!!!!!!!!
MM
Mas M's update06 Jun 2025, 12:42
Reviewer Update
Cancel it!!!!!!!!!!!