Dissapointed

I am so dissapointed with this network, I wouldn't recommend it to anyone. I received my sim card on Tuesday, it was only activated yesterday after so many calls with their clueless call center people. When I tried to connect it requested a puk number to which I spent over 100 rands airtime calling them yesterday and being told that my sim is active and they don't have a puk number. I mean I have to attend online classes and I can't even do that. Your service is so dissapointing