CC
Carmen C

1 reviews | Active since Dec 2013

15 Mar 2025, 11:49

Disrespectful Customer Service

Customer Service Paulshof totally disrespectful! Returned my device and when explaining the issues I had, they (all 3 staff behind counter) ignored me. Not an "i'm sorry for this"....nothing! Their whole attitude was that they could not care less about my concerns. This is NOT good Customer Service. After the problems I've had with the service and the lack of empathy from the staff, will never recommend them.

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Replies (1)
Rain
Rain's reply15 Mar 2025, 12:50
Official
Hi Carmen,

Thank you for bringing your customer service experience complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,

rain.