Disputing the charges for internet usage during the period of non-payment!!

I understand that Rain WIFI is a prepaid service, I discontinued my payments two months ago. However, I am disputing the charges for internet usage during the period of non-payment. According to your billing statement, I am being charged for data usage during the months when I did not make any payments. I find this to be unreasonable and inconsistent with the prepaid nature of your service. If a customer is not actively paying for the service, they should not be able to access and consume data.

I believe that the charges for internet usage during the non-payment period are unwarranted and should be removed from my account. Additionally, I would like to clarify your company's policy regarding load shedding hours. I request that you review my account and rectify the billing errors. I would also appreciate a clear explanation of your policy regarding load shedding hours and data compensation.