RL
Renee L
1 reviews | Active since Jun 2020
22 Sept 2021, 16:03
Dishonesty and refusing cancellation
Struggling for a week to cancel my subscription since their services is not available in the area we moved to, no client service, worst service provider ever and would strongly advise againt using them. Send them the collection adress tried 5 times to cancel no contact has been made. But believe they will keep deducting money from my account. Most dishonest company I've struggled to deal with ever.
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Replies (2)RL
Renee L's updateReviewer Update
22 Sept 2021, 17:03I did request immediate a week ago no one has contacte me yet so now another week has passed where the simcard was not in use since we do not have 5g here and none of you assist.... now you are gonna charge me for 2 weeks extra for a service not even provoded from your side???? Please cancell this subscription IMMEDIATLY AND SEND ME THE PROOF THAT IT IS CANCELLED AND I WILL NOT BE BILLED 700 FOR AN INACTIVE SIM FOR OVER 2 WEEKS NOW.
RL
Renee L's update22 Sept 2021, 17:03
Reviewer Update
I did request immediate a week ago no one has contacte me yet so now another week has passed where the simcard was not in use since we do not have 5g here and none of you assist.... now you are gonna charge me for 2 weeks extra for a service not even provoded from your side???? Please cancell this subscription IMMEDIATLY AND SEND ME THE PROOF THAT IT IS CANCELLED AND I WILL NOT BE BILLED 700 FOR AN INACTIVE SIM FOR OVER 2 WEEKS NOW.
RL
Renee L's updateReviewer Update
22 Sept 2021, 19:15Yes it's been off ever since, we do not have coverage anymore. Hopefully Rain is honest enough not to deduct the full amount the 1st of October bit I HIGHLY doubt it.
RL
Renee L's update22 Sept 2021, 19:15
Reviewer Update
Yes it's been off ever since, we do not have coverage anymore. Hopefully Rain is honest enough not to deduct the full amount the 1st of October bit I HIGHLY doubt it.