1 reviews | Active since May 2022
Dishonest sales from rain
I ordered my SIM card and the sale was handled by a nice gentleman named Jonathan and he was so very helpful and called me after each request as l had issues with processing my payment. This happened for 2 days but he did lot give up and managed to still stay polite even after l kept telling him to call after 30 minutes
l then contacted the call centre and asked the lady who answered to request a call from him as l did not want all his efforts to go to waste.
This ************ person named Sindisiwe and they refused to give me the surname went and processed the sale under her name and proceeded to load the wrong address.
I called this morning after l received an sms and told them to rectify it but no one did anything
Now they’d have pushed back delivery and l already cancelled with my service provider as l knew delivery would be before the weekend.
I called the call centre and no on seems willing to assist
This is the worst service l have ever received and l find the dishonesty disgusting and am beyond any try because l will have to spend an additional amount in order to get data due to what someone did without confirming with me just because they wanted to make a sale
Just goes to show that we are all host a number.
Disgusting service
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
