CS
Chris S
1 reviews | Active since Dec 2023
18 Dec 2023, 17:37
DISHONEST
What they say and do are two different things. Before Rain one I payed R720 +- and got 60 to 80 megs per second, then they started to Rain One. I told the representative that I'm not interested, but the calls and mails did not stop. So the representative said it's better and my speed will stay the same and I also get two sim cards with free data. KEEP IN MIND I PAYD MORE BEFORE RAIN ONE, AND STILL PAYING MORE THAN RAIN ONE. So now I get 30 megs per second, my internet gets stuck all the time, and I pay more than I'm supposed to pay. They NEVER call back, even after 8 reverence numbers.
Helpful (0)
Replies (3)0
Replies (3)Rain's replyOfficial
18 Dec 2023, 17:57Hi Chris Swanepoel.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply18 Dec 2023, 17:57
Official
Hi Chris Swanepoel.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
CS
Chris S's updateReviewer Update
20 Dec 2023, 13:49So almost immediately customer care phoned me after I placed the review on this platform. They admitted that there was a mistake on there side and he will phone me back by 11 o'clock the next day. Two day's later....nothing .
CS
Chris S's update20 Dec 2023, 13:49
Reviewer Update
So almost immediately customer care phoned me after I placed the review on this platform. They admitted that there was a mistake on there side and he will phone me back by 11 o'clock the next day. Two day's later....nothing .
CS
Chris S's updateReviewer Update
20 Dec 2023, 15:40Thank you for your reply. Let's see....
CS
Chris S's update20 Dec 2023, 15:40
Reviewer Update
Thank you for your reply. Let's see....
