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westley S
1 reviews | Active since Jul 2015
16 Aug 2022, 12:44
Disgusting,horrible customer service
Horrible customer service they blocked our numbers on their systems we tried multiple times trying to sort out payment and get our services reconnected and they keep rejecting our calls and then blame us for no payment when they have told us that are unable to debt we e mailed them multiple proof of payment and they still refuse to help
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
16 Aug 2022, 13:04Hi Westley.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply16 Aug 2022, 13:04
Official
Hi Westley.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
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westley S's updateReviewer Update
16 Aug 2022, 13:22I have solved the problem and the issue at the same time you will service is disgusting and cuz me and my wife and my brother-in-law try calling you have blocked all Phones to try and contact you to solve the issue out at the same time to customer service and all the other customers out there I wish them to take this matter much further because you cannot reject all customer as they are your clients.
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westley S's update16 Aug 2022, 13:22
Reviewer Update
I have solved the problem and the issue at the same time you will service is disgusting and cuz me and my wife and my brother-in-law try calling you have blocked all Phones to try and contact you to solve the issue out at the same time to customer service and all the other customers out there I wish them to take this matter much further because you cannot reject all customer as they are your clients.
Rain's replyOfficial
16 Aug 2022, 13:37Hi Westley.
We apologise for the inconvenience caused.
Please note that we cannot block any number from contacting our support department. We will investigate what may have caused the issue that you have experienced.
We apologise for the inconvenience caused.
Please note that we cannot block any number from contacting our support department. We will investigate what may have caused the issue that you have experienced.
Rain's reply16 Aug 2022, 13:37
Official
Hi Westley.
We apologise for the inconvenience caused.
Please note that we cannot block any number from contacting our support department. We will investigate what may have caused the issue that you have experienced.
We apologise for the inconvenience caused.
Please note that we cannot block any number from contacting our support department. We will investigate what may have caused the issue that you have experienced.