Disgusting to say the least

This is only part of the emails from me to RAIN. I have lodged a complain on Hello Peter before, but NOTHING has changed, in fact - RAIN ran a debit order on 1 July when they have not even provided a service since March - this is theft - what an utterly disgusting no service provider RAIN is....

Elizabeth Stemmett 07 May 2020, 14:33:03 SAST Name: Lizelle Stemmett

Good day,Kindly cancel my RAIN 5G, as I have contacted another service provider that actually is interested in providing a service. Please do an immediate refund, after which you can contact me to arrange for collection of your router. Regards,Elizabeth Stemmett Sent from my Samsung Galaxy smartphone.-------- Original message --------From: "Nkululeko B (rain Customer Support)" <***> Date: 2020/05/04 11:27 (GMT+02:00) To: Elizabeth Stemmett <> Subject: [rain] Re: WEB-FORM-Network- ##- Please type your reply above this line -##Your request (***) has been updated. To add additional comments, reply to this email or click the link below:https://support.rain.co.za/hc/requests/***Nkululeko B (rain) 04 May, 11:27 SAST Dear 5G CustomerThanks again for contacting rain Support & apologies for any delays in getting back to you .We’ve actioned a high number of inquiries over the past few days. I just wanted to check if your inquiry has now been resolved to your satisfaction. If this isn’t the case, please reply to this email & i can be able to assist further.Once again please accept our apologies & thank you for your support and understanding.Elizabeth Stemmett 30 Apr, 15:11 SAST Name: Elizabeth Stemmett Email: Reference Id: service: 5g address: , South AfricaI really battle with installation/activation/optimisation. My address is: . Initially I had the router inside, but in testing the signal, I was instructed via activation.rain.co.za to take it outside. But still no signal. If I have to take it any further, I will have to take the router outside my yard....please help me, I am soooo frustrated and I have no idea what to do further.Kind regards,LizelleThis email is a service from rain. Delivered by Zendesk | Privacy Policy [8DVX3O-OOM5]

Not even the email I sent to Cassy at her request after I posted my 1st complain on Hello Peter, received any attention: -------- Original message -------- From: "Cassy G (rain Customer Support)" <***> Date: 2020/07/01 16:17 (GMT+02:00) To: Elizabeth Stemmett <> Subject: [rain] Re: WEB-Billing- ##- Please type your reply above this line -## Your request (***) has been updated. To add additional comments, reply to this email or click the link below: https://support.rain.co.za/hc/requests/*** Cassy G (rain CeC) 01 Jul 2020, 16:17 SAST Good day ,

Please try me on *** so we can get you sorted :)

Thanks,

Cassy G