1 reviews | Active since Sept 2016
DISGUSTING THIEVERY
If there was ever a warning to give South African's DO NOT USE RAIN, they ***** your money, they do not allow you to contact them as they cannot face the consequences of their lies. They do not allow you to query anything, not even through the online portal. So basically they want to double and triple deduct every 2 and 3 months. They want to cut one off mid month even after you send them your POP. They expect to have a minimum payment of R500 before the reinstate the wifi and this does not get deducted from whatever they are assuming are outstanding. 3 Months ago, I had to pay for lawyers to assist with this issues which has been ongoing for approximately one year now. Rain and lawyers agreed that there is no outstanding money. Everything was sorted and then boom paid them on 27 NOv only to get cut off last night again. I cannot get to speak to anyone as when you call them, they tell you to pay outstanding money. WHAT OUTSTANDING MONEY. I've had to resort to review them here now in the feeble hope that someone can address this issue for me. Oh...dont bother going into their office in sea point as the staff there will just advise you that its out of their control and they cannot help
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and will be in touch to assist further.
Regards,
rain.
